How a To Do List Alone Is Not Productive

Stress is at its highest when one is unprepared.  Managing tasks, putting out fires, and meeting deadlines is difficult without a proper task management solution.

Whether you use the latest smartphone app or just pen and paper, you probably have some form of reigning in all those tasks, big and small, you must get done. Each of these tasks is multi-dimensional in that each has a priority, an effort level, deadline, and could even be related to another task or appointment.   Managing these dimensions is the key to being proactive and productive.

The problem with the to do list, is just that, it is strictly a list.   Making a list of your to do items is critical, but it does not give you the ability to set priorities in a complete manner.  In fact, the longer the to do list, the more overwhelming and difficult to mange it will be.

The solution is pretty simple.  Of course you need a list of task items, but you need integrate both the priority and scheduling.  The easiest was to do this is to schedule them on your calendar just like you would schedule a meeting or doctor’s appointment.

Scheduling your tasks takes care of a few things in one shot:

  1. It automatically sets the priority relative to not only other tasks, but your appointments.
  2. It gives you a clear start time and end time to tackle the task.
  3. It allows you focus on the immediate tasks for the day without getting overwhelmed by seeing tasks for a week or month.
  4. It sets the amount of time you need and have available to complete the task.

Using your calendar, be it a Daily Planner or Outlook, to manage your tasks is a very efficient way to be productive.  By managing a list of tasks and taking the extra step of putting them on your calendar means you are serious about being proactive and productive.  Try it today!

Where’s YOUR Documentation?

Any good reporting/analytics team in a company must have a foundation.  Whether the reporting/analytics team is in Marketing, Sales, Finance, or Customer Service, documentation is the foundation by which companies operate and communicate.

Without documentation there is no:

  • foundation to build reports
  • no defnition of data
  • no way of effectively communicating concepts
  • evolution of data understanding
  • reporting

For each employee working at a company, we have a responsibility to maintain documentation.  When the Business Systems team comes knocking with their questions of how your part of the business operates, you will be ready.

If you are presenting sales figures to the executive team, you NEED to have an understanding of what your figures include and don’t include.  It is your responsibility to understand your part of the business.

Even the janitor requires documentation.  What’s the sequence to cleaning the offices, how often do the desks and keyboards get wiped down, to how often they need to order toilet paper, maintaining an office for busy employees depends on documentation!

So, where is YOU documentation?

The Business of the 21st Century

As a Founder of a new start-up, I am faced with creating a business for the 21st Century.  For the last 100 years, businesses have evolved with technology (Salesforce).  Those that have not, get hacked away until they tumble (Borders). 

So, as I launch my own LLC, I must take note of what will carry my company through to the 22nd century.  Here are some ideas:

  • Customer Centric – the product is all about helping the customer solve a challenge long before they even knew they were challenged.  The product responds to the customer.
  • Data belongs to the customer – Unlike some social media sites that consume data and resell it, I firmly believe that the owner of the data is the individual that inputs it.  By delivering totally custom access to their data where and when they want it, I will empower my customer.
  • Social – Everyone and everything must be connected in some way. Allow the customer to create public and private groups and interact in real time however they choose. 
  • Ease of use – Make it just so simple to use, they have no other choice.  
  • Consumer to Business Communication – Make it darn easy for customers to submit feedback and interact with employees.  From surveys to conferences, leverage every opportunity to be in contact with not just customers, but consumers in general. 

These are just some of things that a 21st century business MUST DO.  As a customer or a business owner, what other things should successful businesses do?  

Customer Experience Is A Journey

Reflecting back on my career I can appreciate the value of a customer centric organization. Not only are customer centric organizations aligned around the customer, but they typically embolden the employee with value and the ability to make decisions.

Successful organizations are those that embrace business as an ongoing conversation that involves customers, employees and a larger ecosystem. Think of successful business as a conference room where management sits at the head of the table, customers on one side and employees on the other. The dialog must be chaperoned by all parties with listening and development of dialog constantly at the core. The ecosystem enters from time to time in the form of external speakers who discuss larger topics pertinent to the business.

Sure the conference room changes over time as do the players, but the conversation must always be ongoing and open. It is like being on a trip and exploring local establishments including restaurants, shops, and even people’s homes.  It is a journey of collaboration, communication and life.

Is your customer experience a journey?

Churn as a Leaky Sink

Just like water entering a sink and then finding its way down the drain, your *aaS (SaaS, IaaS, PaaS) business will likely always have customers leaving and sales coming in.

While it doesn’t really matter too much (at least in the context of this post) whether water coming out of the faucet at high rate or low rate, what does matter is the size of the leak at the bottom… the water going out.

First of all, is the drain wide open?  If it is, your company is doing more to drive customers away than you are to acquire them.  Figure out an effective customer insights strategy and close that drain! Setup effective surveys, reporting, and a churn action committee to address the reasons why your customers are leaving.

The drain will leak. No matter what you do, you will always have a customer cancel due to death or other reasons outside your control.  Do you know how much your sink leaks?  Again an effective system of capturing data and listening to customers is important.

But, you can go one step further by simply investing in a dedicated analytics team.  Let them model churn and build predict future customers who are likely to churn. During this process, they will identify the key drivers of churn and the company can then build a proactive strategy to engaging and saving the customers that prevent your growth.

Before you know it, that sink is a little small for the water you’ve collected, so you have to upgrade to a bigger sink.  Just make sure you don’t buy a bigger drain with it.

Survey: What Makes the Best Triathlon Training Solution? | TrainingMetrix

TrainingMetrix has a simple goal, to provide you with the best triathlon training solution that helps you perform your best through analytics and positive feedback.

While the TrainingMetrix team has done quite a bit of market research, we want to hear from you.  Please take 60 seconds to fill out the following survey (via SurveyMonkey):

Triathlon Workout Tracking Survey

The insight you provide regarding what you like and don’t like about the way you are currently tracking your workouts will help us to make TrainingMetrix the best solution for you.

Cheers!

TrainingMetrix, my fitness analytics company, is conducting a survey on solutions for training/workout tracking. If you track workouts, nutrition, etc, please take a moment to take the 60 second survey. Thank you!

Getting Your Ass Kicked Is Awesome!

Life would be boring without bullies around to kick you ass!  Think about it, without bullies, gnarly goals, and other pain points, we would not:

  1. Be lifted outside our comfort zone and grow into a different person
  2. See the crap that we typically avoid
  3. Learn from the experience

Speaking from personal experience from a recent meeting where some ass got kicked, it is a brilliant thing.  It really makes you take a step back and think about how you got into the ass kicked position in the first place.  But in the end, a good old ass kicking is a huge learning experience.  I almost look forward to the next one!

Simple Nutrition for Athletes? | Aric In Training

Aric In Training Makes a Tri Tuna SandwichIs there such a thing as simple nutrition for athletes?  Is is possible to break nutrition and the need to fuel properly down to one or two rules?

I am a huge fan of K.I.S.S., not the band, but the saying “Keep It Simple Stupid.”  But, the books I’ve read regarding nutrition for athletes, endurance or otherwise, talk a lot about what type of nutrients are needed and when.  Reading these books was a lot like reading  science experiment written by someone who had forgotten what English was, replaced with technical garble.

So, I was overwhelmed with the thought of getting the exact amount of protein for my body at just the right time.  Let’s not forget that I am an overworked Analyst by day and I don’t have much time to spend buying food, cooking, and eating in addition to the job, triathlon training, and rest of life.  As much as I tried to make it work, it was just too complicated for this triathlete.

I even tried the paleo diet for a while and have to say that it made life a lot worse.  While it was simple, the complexity in carrying out the diet while at work and with busy weekends just couldn’t work for me.   The paleo diet eliminated some foods that were okay by some diets and were convenient for busy people like me.

So, is there such a thing as simple nutrition for athletes?  If we strip away the metabolic typing, the protein and carb calculators, and even the calorie counting bank recording calories in versus out, what is left?  In my opinion, there is a lot left that can be considered simple nutrition for athletes.   Let’s take a look, but keep in mind that if you are going to get technical on me, please don’t send me hate mail.

This is what simple nutrition for athletes is in my mind:

  1. Avoid the sweets: Sure you can have a little cake and ice cream at the neighbor’s kids birthday, but don’t have a small amount of sweets more than once a week.
  2. Avoid processed foods: Processed foods are anything that doesn’t resemble its natural counterpart any longer, such as anything made with flour, those frozen chicken nuggets, and anything that comes out of a drive through window.  This is the paleo influence on my simple nutrition for athletes.  Don’t eat white breads, processed sausage, cakes, or pastries.
  3. Eat lean protein:  Protein is what helps build muscles and aids in recovery post-workout.  Having a small amount of protein with every meal and a little before and after workout will help you recover and build muscles.  Eggs, chicken breasts, lean pork, salmon, and buffalo burgers are great choices.
  4. Consume fresh vegetables and fruits: Salads, greens, citrus, and berries are a great source of fiber and provide much needed energy for your workouts.
  5. Cook with the intention of creating leftovers:  Cooking four chicken breasts even though you are only going to eat two gives you two extra to eat during the rest of the week.  Package up some salad mix into tupperware and toss on some cheese and other veggies while making a salad for your weekend lunch.  Consume a salad right after a workout to help recover as well.

So, simple nutrition for athletes broken down to five rules.  It is not all inclusive list, but is a great place to start when getting a handle on what you eat.   You might be surprised just how simple this can be while achieving race weight and feeling great about yourself.  There is such a thing as simple nutrition for athletes after all.

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One Response to Simple Nutrition for Athletes?

  1. I like this list, it’s simple and healthy. Much better than diets.

I posted this on my triathlon training blog, AricInTraining.com, but wanted to promote it here. I firmly believe that some very basic rules for nutrition can go a long way for athletes. No need for science, calorie calculation, etc. Read on!