The Great CEO Hold Music Challenge

If anyone has sat on hold they would know that know hold music can range from great to downright hidious to the point of obscenely pornographic.    As a customer, forced to sit on hold and listen to such torture, I hereby take it upon myself to save other from the same fate.

I hereby challenge every CEO in the world that has a customer contact center, to listen to the company’s hold music for two hours each week.  The bottom-line, if they can’t stand it, change it! Why would you, as a CEO, expect your customers to listen to something that YOU yourself wouldn’t listen to?   

If you accept my challenge, post your customer contact center number here is a comment and let my readers judge.  Honestly, if you have any kind of music savvy taste, I am sure my readers will love it. 

Do you accept?

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